Reviews

Dixons Estate Agents has 104 reviews

  • 17-Nov-2017
    Customer Experience

    House sold on first day of marketing.

    Dixons set out exactly what they would do and they did it, simple as that! Their approach is pro-active. We had viewings & offers on the day we signed the marketing agreement. We were kept informed of progress.

  • 16-Nov-2017
    Customer Experience

    Terrible!

    I paid Dixons for a fully managed service, something that I didn’t receive at all. At one stage I was sent a letter stating I’d been charged for work that had been carried out at a particular date, this was untrue. I also experienced a poor customer service whenever I got in touch with the branch. I was also charged for a fully managed checkout, when my new tenants moved in 3 months later, there was a mountain of rubbish left in the garage and had an infestation of fleas.

  • 11-Nov-2017
    Customer Experience

    Excellent service

    As stress free as they could possibly make it. Excellent communication and sales team highly professional.

    Customer Relations Team 13-Nov-2017

    Thank you for taking the time to leave us this great review, it's great to see that the Dixons team in Quinton were once again able to provide their proven 5* service. Kind regards, Sarah

  • Valued Customer 10-Nov-2017
    Customer Experience

    Results guaranteed!!!

    Excellent service and guaranteed viewings and from experience, miles ahead of their competitors

    Customer Relations Team 11-Nov-2017

    Thank you for your 5* review of Dixons in Bearwood. It is fantastic to read that you received excellent service from start to finish and that you found the team miles ahead of our local competitors. Kind regards, Scott

  • Valued Customer 02-Nov-2017
    Customer Experience

    Review the way you work with your Landlords.

    I am not happy with them they have cocked up our invoices and sent us the wrong amount twice. Also I had to ask what rent they were charging the tenants as we have not had a copy of the tenancy agreement. I have left messages for them to ring me back and they do not.

  • Valued Customer, Kidderminster 01-Nov-2017
    Customer Experience

    Great service from Dixons Kidderminster

    The service received from Jemma, Hayley and Christine at Dixons Kidderminster was excellent throughout our sale. The costs were outlined clearly from the outset and we were kept informed of any progress and developments in a timely fashion. I would recommend them to others selling in the Kidderminster area for their professionalism and support throughout. Thanks!

    Customer Relations Team 02-Nov-2017

    Thank you for the wonderful 5* review and recommendation. I am pleased to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Jemma, Hayley, Christine and the team at Dixons, Kidderminster branch. Best wishes, Sarah.

  • Steve G, Solihull 30-Oct-2017
    Customer Experience

    Could not fault the service.

    Extremely efficient, well trained staff. From my first telephone call to the day of exchange the staff were all 100% on my case. Faye, Adam and Emma particularly. Personal, friendly and helpful. The branch was very "joined up", messages were passed on and calls returned. When urgent action was needed it happened. Could not fault the whole transaction.

    Customer Relations Team 31-Oct-2017

    Thank you for this wonderful 5* review for our Dixons team at the Solihull branch. It is great to see that they were able to deliver their proven excellent customer service. Best wishes, Sarah.

  • Valued Customer 26-Oct-2017
    Customer Experience

    Professional estate agents

    Professional from the start to the finish. Very good team. There are cheaper internet based estate agents but as in life you get what you pay for and we were very pleased with the professional service we had from Dixons

    Customer Relations Team 28-Oct-2017

    Brilliant to read such a positive 5* review of our Dixons team in Halesowen. It was great to read that you found them professional from start to the end and that you very pleased with the service you had received from the Dixons team. Thank you, kind regards, Scott.

  • Valued Customer 26-Oct-2017
    Customer Experience

    Very quickly found us tenants!!

    Georgia in Selly Oak branch has been quite helpful for finding a tenant for us. She is a hard working professional and provides good customer service

  • Valued Customer 25-Oct-2017
    Customer Experience

    My service feedback with Sales

    Very helpful and patient.

    Customer Relations Team 25-Oct-2017

    It's great to see that the Dixons team in Kings Heath were once again able to provide their proven 5 *service. Thank you very much. Regards, Sarah.