Reviews

Dixons Estate Agents has 110 reviews

  • 08-Dec-2017
    Customer Experience

    Had to keep chasing until finally complained & got response

    Disappointed

  • Lavina Swaby, Walsall 07-Dec-2017
    Customer Experience

    My service feedback with Sales

    Excellent customer service, continues feedback. Excellent when chasing progress and very friendly and approachable staff.

    Customer Relations Team 07-Dec-2017

    Thank you for your great 5 star review of the service you received from Dixons. It is brilliant to hear that they delivered excellent customer service and were very friendly and approachable. Best wishes, Emma.

  • DAVID DARBY, Worcester 06-Dec-2017
    Customer Experience

    First Class Service

    Excellent professional service throughout. Would highly recommend to anyone selling a property.

    Customer Relations Team 06-Dec-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Dixons team in Quinton were once again able to provide their proven 5 star service. Kind regards, Sarah.

  • 04-Dec-2017
    Customer Experience

    My service feedback with Sales

    Very professional service given at the Halesowen branch. I was kept update with the selling and buying of my the properties. I can speak very highly of Matt Tlll the branch manager who helped me with the purchase of my new home. The staff at the branch were very helpful and would answer any queries as soon as possible.

    Customer Relations Team 05-Dec-2017

    Congratulation on the sale and purchase of your properties. I am pleased to see that you were supported throughout the process by Matt and the entire team Dixons in Halesowen. Best wishes settling into your new home. Kind regards, Sarah.

  • Valued Customer 28-Nov-2017
    Customer Experience

    My service feedback with Sales

    Great service from Alison and Matt.

    Customer Relations Team 29-Nov-2017

    Thank you for your great 5 star review of the service you received from Dixons and especially from Alison and Matt. It is brilliant to read that they were so helpful. Kind regards, Emma.

  • Valued Customer 28-Nov-2017
    Customer Experience

    My service feedback with Sales

    Brilliant team, would definitely recommend

    Customer Relations Team 29-Nov-2017

    Thank you for the 5 star review of the service you received from Dixons and it is fantastic to read that the whole team were brilliant. Thank you for the recommendation. Kind regards, Emma.

  • Valued Customer 28-Nov-2017
    Customer Experience

    My service feedback with Sales

    The two members of staff that work in Burntwood are fantastic did a great job selling my house I would recommend this company to anybody

    Customer Relations Team 29-Nov-2017

    Thank you for taking the time to leave your 5 star review of the service you received from Dixons in Burntwood. It is brilliant to read that the staff did a fantastic job and thank you for the recommendation. Kind regards, Emma.

  • 17-Nov-2017
    Customer Experience

    House sold on first day of marketing.

    Dixons set out exactly what they would do and they did it, simple as that! Their approach is pro-active. We had viewings & offers on the day we signed the marketing agreement. We were kept informed of progress.

    Customer Relations Team 18-Nov-2017

    Brilliant to read that the Dixons team in Kidderminster were able to sell your property within the first day!  Wonderful to see that you found their approach pro-active and that you were kept informed through out the process of selling. Thank you for this amazing 5* review! Kind regards, Scott.

  • 16-Nov-2017
    Customer Experience

    Terrible!

    I paid Dixons for a fully managed service, something that I didn’t receive at all. At one stage I was sent a letter stating I’d been charged for work that had been carried out at a particular date, this was untrue. I also experienced a poor customer service whenever I got in touch with the branch. I was also charged for a fully managed checkout, when my new tenants moved in 3 months later, there was a mountain of rubbish left in the garage and had an infestation of fleas.

  • 11-Nov-2017
    Customer Experience

    Excellent service

    As stress free as they could possibly make it. Excellent communication and sales team highly professional.

    Customer Relations Team 13-Nov-2017

    Thank you for taking the time to leave us this great review, it's great to see that the Dixons team in Quinton were once again able to provide their proven 5* service. Kind regards, Sarah